Terms & Conditions
Last Updated: January 10, 2026
Welcome to AALI GOLD JEWELZ. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
These Terms & Conditions govern your use of our website and services. By placing an order or using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms.
1 Acceptance of Terms
By accessing and using the AALI GOLD JEWELZ website (hereinafter referred to as "the Website"), you accept and agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations.
Website Use
You must be at least 18 years old to place orders or make purchases through our website.
Account Responsibility
You are responsible for maintaining the confidentiality of your account information.
Prohibited Activities
You agree not to use the website for any unlawful purpose or in violation of these terms.
2 Product Information & Pricing
We strive to provide accurate product descriptions and pricing information. However, please note:
- Gold Prices: Gold prices are subject to daily market fluctuations. The price displayed is valid only at the time of viewing and may change without prior notice.
- Making Charges: Making charges vary based on design complexity and craftsmanship. These are clearly mentioned for each product.
- GST & Taxes: All prices are inclusive of applicable GST (3% on gold jewellery). Additional taxes may apply based on your location.
- Product Images: Product images are for representation purposes only. Actual products may vary slightly in color or appearance.
Important Notice
Gold prices are highly volatile and can change multiple times during the day. The final purchase price will be as per the rate at the time of payment confirmation.
3 Orders & Payments
Placing an order constitutes an offer to purchase our products subject to these terms:
| Payment Method | Processing Time | Additional Charges |
|---|---|---|
| Credit/Debit Cards | Immediate | No additional charges |
| Net Banking | 1-2 hours | As per bank policy |
| UPI | Immediate | No additional charges |
| EMI Options | As per bank policy | Interest as applicable |
Order Confirmation: Your order is confirmed only after we receive payment authorization from your bank/payment gateway. We reserve the right to cancel any order if payment verification fails.
Pricing Errors: In the event of a pricing error, we reserve the right to cancel the order and refund the amount paid.
4 Shipping & Delivery
We ensure safe and secure delivery of your precious jewellery:
Domestic Shipping
5-7 business days across India with insured delivery
International Shipping
7-15 business days to 30+ countries worldwide
Secure Packaging
All jewellery shipped in tamper-proof, insured packages
Delivery Charges: Free shipping on orders above ₹50,000. Standard shipping charges apply for orders below this amount.
Delivery Time: Estimated delivery times are provided for guidance only. We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.
Signature Required: All deliveries require signature confirmation. Please ensure someone is available to receive the package.
5 Returns, Exchanges & Refunds
We want you to be completely satisfied with your purchase:
- Return Policy: You may return unworn jewellery within 7 days of delivery for a full refund (excluding shipping charges).
- Exchange Policy: Exchanges are available within 15 days for size or design changes, subject to availability.
- Refund Processing: Refunds are processed within 7-10 business days to the original payment method.
- Return Conditions: jewellery must be in original condition with all tags and certificates intact.
Non-Returnable Items
Customized jewellery, personalized items, and sale/discounted items cannot be returned or exchanged unless there is a manufacturing defect.
6 Quality Assurance & Hallmarking
We guarantee the quality and purity of all our gold jewellery:
BIS Hallmark
All gold jewellery carries the official BIS hallmark certifying purity
Gemstone Certification
Diamonds and precious gemstones come with IGI/GIA certificates
Quality Check
Every piece undergoes multiple quality checks before dispatch
Purity Guarantee: We guarantee that all gold jewellery meets the stated karat purity (22K, 18K, etc.) as per BIS standards.
Weight Accuracy: Gold weight is measured using certified digital scales accurate to 0.01 grams.
Certificates: Each piece comes with a certificate of authenticity detailing karatage, weight, and making charges.
7 Intellectual Property
All content on this website is the property of AALI GOLD JEWELZ:
- Copyright: All website design, text, graphics, logos, and images are copyrighted materials owned by AALI GOLD JEWELZ.
- Trademarks: "AALI GOLD JEWELZ" and our logo are registered trademarks.
- Design Rights: All jewellery designs are proprietary and protected under design rights.
Usage Restrictions: You may not reproduce, distribute, modify, or create derivative works of any content from this website without our express written permission.
8 Limitation of Liability
To the fullest extent permitted by law:
Liability Disclaimer
AALI GOLD JEWELZ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Maximum Liability: Our maximum liability to you for any claim shall not exceed the purchase price of the product in question.
Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.
9 Governing Law & Dispute Resolution
These terms shall be governed by Indian law:
Governing Law
These terms are governed by the laws of India
Jurisdiction
Courts in Guntur, Andhra Pradesh shall have exclusive jurisdiction
Dispute Resolution
Any disputes shall first attempt to be resolved through mediation
10 Contact Information
For any questions regarding these Terms & Conditions, please contact us:
AALI GOLD JEWELZ
Phone
+91 086346 11770Address
Guntur, Andhra Pradesh, India
Business Hours
Monday - Saturday: 10:00 AM - 8:00 PM
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of any modified terms.