Terms & Conditions

Last Updated: January 10, 2026

Welcome to AALI GOLD JEWELZ. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

These Terms & Conditions govern your use of our website and services. By placing an order or using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms.

1 Acceptance of Terms

By accessing and using the AALI GOLD JEWELZ website (hereinafter referred to as "the Website"), you accept and agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations.

Website Use

You must be at least 18 years old to place orders or make purchases through our website.

Account Responsibility

You are responsible for maintaining the confidentiality of your account information.

Prohibited Activities

You agree not to use the website for any unlawful purpose or in violation of these terms.

2 Product Information & Pricing

We strive to provide accurate product descriptions and pricing information. However, please note:

  • Gold Prices: Gold prices are subject to daily market fluctuations. The price displayed is valid only at the time of viewing and may change without prior notice.
  • Making Charges: Making charges vary based on design complexity and craftsmanship. These are clearly mentioned for each product.
  • GST & Taxes: All prices are inclusive of applicable GST (3% on gold jewellery). Additional taxes may apply based on your location.
  • Product Images: Product images are for representation purposes only. Actual products may vary slightly in color or appearance.

Important Notice

Gold prices are highly volatile and can change multiple times during the day. The final purchase price will be as per the rate at the time of payment confirmation.

3 Orders & Payments

Placing an order constitutes an offer to purchase our products subject to these terms:

Payment Method Processing Time Additional Charges
Credit/Debit Cards Immediate No additional charges
Net Banking 1-2 hours As per bank policy
UPI Immediate No additional charges
EMI Options As per bank policy Interest as applicable

Order Confirmation: Your order is confirmed only after we receive payment authorization from your bank/payment gateway. We reserve the right to cancel any order if payment verification fails.

Pricing Errors: In the event of a pricing error, we reserve the right to cancel the order and refund the amount paid.

4 Shipping & Delivery

We ensure safe and secure delivery of your precious jewellery:

Domestic Shipping

5-7 business days across India with insured delivery

International Shipping

7-15 business days to 30+ countries worldwide

Secure Packaging

All jewellery shipped in tamper-proof, insured packages

Delivery Charges: Free shipping on orders above ₹50,000. Standard shipping charges apply for orders below this amount.

Delivery Time: Estimated delivery times are provided for guidance only. We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

Signature Required: All deliveries require signature confirmation. Please ensure someone is available to receive the package.

5 Returns, Exchanges & Refunds

We want you to be completely satisfied with your purchase:

  • Return Policy: You may return unworn jewellery within 7 days of delivery for a full refund (excluding shipping charges).
  • Exchange Policy: Exchanges are available within 15 days for size or design changes, subject to availability.
  • Refund Processing: Refunds are processed within 7-10 business days to the original payment method.
  • Return Conditions: jewellery must be in original condition with all tags and certificates intact.

Non-Returnable Items

Customized jewellery, personalized items, and sale/discounted items cannot be returned or exchanged unless there is a manufacturing defect.

6 Quality Assurance & Hallmarking

We guarantee the quality and purity of all our gold jewellery:

BIS Hallmark

All gold jewellery carries the official BIS hallmark certifying purity

Gemstone Certification

Diamonds and precious gemstones come with IGI/GIA certificates

Quality Check

Every piece undergoes multiple quality checks before dispatch

Purity Guarantee: We guarantee that all gold jewellery meets the stated karat purity (22K, 18K, etc.) as per BIS standards.

Weight Accuracy: Gold weight is measured using certified digital scales accurate to 0.01 grams.

Certificates: Each piece comes with a certificate of authenticity detailing karatage, weight, and making charges.

7 Intellectual Property

All content on this website is the property of AALI GOLD JEWELZ:

  • Copyright: All website design, text, graphics, logos, and images are copyrighted materials owned by AALI GOLD JEWELZ.
  • Trademarks: "AALI GOLD JEWELZ" and our logo are registered trademarks.
  • Design Rights: All jewellery designs are proprietary and protected under design rights.

Usage Restrictions: You may not reproduce, distribute, modify, or create derivative works of any content from this website without our express written permission.

8 Limitation of Liability

To the fullest extent permitted by law:

Liability Disclaimer

AALI GOLD JEWELZ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Maximum Liability: Our maximum liability to you for any claim shall not exceed the purchase price of the product in question.

Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

9 Governing Law & Dispute Resolution

These terms shall be governed by Indian law:

Governing Law

These terms are governed by the laws of India

Jurisdiction

Courts in Guntur, Andhra Pradesh shall have exclusive jurisdiction

Dispute Resolution

Any disputes shall first attempt to be resolved through mediation

10 Contact Information

For any questions regarding these Terms & Conditions, please contact us:

AALI GOLD JEWELZ

Address

Guntur, Andhra Pradesh, India

Business Hours

Monday - Saturday: 10:00 AM - 8:00 PM

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of any modified terms.

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